Finance Chief July 2026 | Page 111

TECHNOLOGY

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has made global headlines as the technology has been adapted to create and encourage businesses in their development ventures. Financial suites worldwide have experienced a shift in the way that operations are conceived, ranging from increased efficiency to convenience. Some use of AI has even encouraged the use of leaderboards at major companies such as Amazon, as reported by Business Insider. This is in part due to the entry of an era defined by compressed margins, shifting macroeconomic headwinds, unprecedented data volumes and backoffice friction, which has become the ultimate tax on corporate growth.

87

% of financial firms leverage traditional automation

Source: Capgemini
For the world’ s largest financial institutions, the operational mandate is no longer merely about cost reduction; it is about agility, speed and risk mitigation at scale. So where does IA come in? Not intelligence artificial, Intelligent Automation( IA) has become the choice for busy C-suite staff who are moving beyond simple automation. It combines the efficiency of AI with global enterprise giants that are pioneering the era of IA. First, a look at what we’ ve been using so far. It’ s 2016: companies are gradually beginning to adopt robotic process automation( RPA) to enable smoother production. There is still some hesitancy, as trust hasn’ t fully been adopted into the process. McKinsey estimated at the time that RPA was promising new development in business automation – offering a potential ROI of 30-200 %. Posing such a huge opportunity, businesses couldn’ t ignore. Lower costs and an alternative way to streamline
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