FUNDING & CAPITAL MARKETS
Transforming wealth management through diversity and alternative assets Having female leaders in senior management provides essential role models while driving client-centric strategy changes. Firms that fail to adapt risk losing client assets during intergenerational wealth transfers, which is why companies must also modernise their product offerings to align with evolving investor preferences. Capgemini’ s approach starts with attention to what the future of wealth management looks like. Jeannette explains that this could be“ an industry more focused on women and the nextgeneration due to the great wealth transfer; AI-enabling personalisation at scale and a frictionless experience for advisors and clients; and wealth management becoming a holistic, lifeintegrated advisory service provider for HNW and UHNW clients.”“ Our approach is to serve as an end-toend advisor and implementation partner for wealth managers to prepare for this next era,” she notes. Technological infrastructure plays a critical role here too, and wealth managers are increasingly deploying cloud computing and application programming interfaces to streamline administrative processes. Application programming interfaces, or APIs, allow different software systems to communicate and share data seamlessly, enabling advisors to deliver near realtime insights to clients across multiple digital channels. Jeannette adds that financial firms see immense promise in deploying specialised AI software to handle routine tasks.“ Financial services firms are significantly investing in AI and see the promise of creating an agentic AI workforce,” Jeannette says. Agentic AI refers to autonomous software systems capable of executing complex, multi-step workflows without continuous human intervention— managing client onboarding, market research and regulatory reporting functions efficiently. By automating backoffice workflows, advisors gain more time to build direct relationships with female investors, and personalised service models are essential for establishing long-term trust with next-generation asset owners.
Preparing wealth managers for the upcoming digital era Many wealth management firms struggle to implement new technologies effectively across their operations, and questions remain around optimal capital allocation, software procurement and system integration strategies. Jeannette notes that many firms choose to remain fast followers rather than early tech adopters, often waiting to evaluate competitor outcomes before committing significant capital to digital transformation. To succeed, companies must align technological upgrades
80 September 2026